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CONTACT: 07 4032 0077

(International: +61 7 4032 0077)

Frequently Asked Questions and Answers

Chillagoe Caves & Outback Tour

What time does the tour start and end?
Pickups from the Southside Accommodation 6.40 am, Cairns CBD is 6.45 – 7.00am, Northern Beaches 6.45am, Port Douglas are at 6.00 – 6.15am. Please ensure you are on time for your hotel pickup if you aren't on time you may miss your pickup and fail to load, which will incur a 100% cancellation fee. Returning time Port Douglas at approx 7.00 – 7.30 pm, Northern Beaches 6.30 – 7.00 pm, Cairns City 6.30 – 7.00pm. Please note all times are approximate. Also please note that there are additional transfer fee for the Northern Beaches and Port Douglas area.

How many people will be in the vehicle?
Our vehicles take 7,13, 14 & 16 passengers only. Small personalised numbers.

Can we do a private charter?
Private charters are available with personalised itineraries and price on application.

What do I need to take?
Please take Hat, Sunscreen, Camera, extra batteries & memory cards Water bottle, extra cash for cold drinks, souvenirs or an ice-cream.

What do I wear?
Comfortable clothes as you are in the tropics, and the outback in winter you will need to take a light coat. Flat comfortable shoes closed in. No thongs and ladies no high heels as there is uneven ground and you will be in the outback and they aren’t allowed to be worn in the Caves.  If you do not have closed in shoes you may not be allowed in the Caves this is for safety reasons and decision of National Parks.

What does Billy Tea provide?
We provide Morning Tea, which is a Tea / Coffee and Biscuits at the Mareeba Wetlands and a 20 minute guided cruise on the wetlands. This may change  in the wet season when the wetlands are closed due to flooding, and decision  of the driver / guide this is for your safety and decision is final. Guided National Parks cave tour, Custom built 4WD vehicles, experienced accredited guides, delicious Pub Lunch which is a choice of fish, chips and salad or a great outback hamburger.  Vegetarians and dietary requirements can be catered for providing notified in advanced Please note this is a remote outback pub, so there is not a big selection. On the way home we will stop along the way for a comfort stop.  Itineraries may be changed or run in reverse at the discretion of Billy Tea Safaris due to weather and possible road closures and not all destinations may be reached this is for the safety of all passengers.

CONTACT: 07 4032 0077

(International: +61 7 4032 0077)


What if I have dietary requirements?
All dietary requirements must be notified at time of reservation, we can cater for vegetarians and most other requirements within reason providing they are medical, please remember selection is limited as it is a remote location.

Where do we go?
We head west via the Kuranda Range and Kennedy Highway, through the back blocks via Biboorha to Mareeba Wetlands, weather permitting as this is dirt road, may have to change route if flooded  through private property 4WD tracks Wetlands, through Lappa Junction, Almaden, Petford, and into Chillagoe. Visit the Chillagoe Smelters and historical sites, Lunch at a true outback Australian Pub, a guided tour through the ancient Limestone caves of Chillagoe, a comfort stop on our homeward journey back to Cairns.

Level of fitness?

You will need to be resonably fit as there are stairs, some uneven ground and will take between an hour to hour and half to walk through the cave system at a slow pace.

Is this tour suitable for children?

Children are more than welcome on the tour, but with small children and infants you are not able to take prams or strollers into the caves, so the children will need to be able to walk or you will need to carry them.  The cave tour will take at least an hour to hour and half and there are stairs and uneven ground.

Is the tour wheelchair / disabled friendly?
Unfortunately due to the Chillagoe Caves system with narrow passages, steps and elevated platforms this tour is not suitable for wheelchair or walking disabilities.

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