Billy Tea Safaris
Frequently Asked Questions
FAQs
UPDATE TO OPERATIONS DUE TO COVID-19:
Due to the latest government and health officials announcements around social distancing and tightening border restrictions, Down Under Cruise and Dive, including Billy Tea Safaris and The Adventure Company, has decided to cease all tour operations effective Wednesday 25th March 2020.
Our plan is to resume operation on 1st June 2020, but this will be reviewed as the situation develops.
If you have an existing booking during this period, you will be contacted by our Reservations team by email as soon as possible to offer you a full refund or reschedule your activity for later in the year.
Based on limited hours, we will be able to provide our tour experiences on a private charter basis only. MV Savannah and Evolution will also be available for charter enquiries during this time. For charter enquiries, please email:
Due to the reduced staff capacity, we request that you please contact us via email only: . Our team will be monitoring emails at various stages throughout the day and we will endeavor to get back to you as soon as possible.
We thank you for your understanding during these challenging and unprecedented times and we will continue to work on resuming our operations as soon as possible, to deliver world-class experiences across our region.
How many people do the Billy Tea Safaris tours cater for?
Our vehicles take 16 to 20 passengers only. We keep our numbers small to create a more personalised experience. Note that during busy periods we often have more than one vehicle touring in the Daintree, so you may see a couple of busses out and about!
Can I book a private charter with Billy Tea Safaris?
Yes! Private charters are available with personalised itineraries and price on application, enquire now!
What do I need to bring with me?
Hat, sunscreen, camera with extra batteries & memory cards, water bottle, towel and swimming costume (if you plan to swim), insect repellent, extra cash for cold drinks, souvenirs or an ice-cream, raincoat in our rainy season or umbrella.
What do I wear?
As we are in a tropical environment, please wear comfortable clothes and flat shoes or sandals. In our winter months (July to August) you may wish to take a light coat/jacket. No thongs (flip flops) or high heels as there is uneven ground and you will be in the rainforest.
What is included in the Billy Tea Safaris tours?
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Pick up and drop off (excludes Port Douglas for the Tablelands tour you will need to make your own way to pick up point and Port Douglas pick up on the Chillagoe Tour is at an additional cost)
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Accredited driver-guide for the day
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Travel in an air-conditions custom-built 4WD vehicle
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All National Park fees included
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Lunch
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Tropical exotic fruits
Do you cater for dietary requirements?
All dietary requirements must be notified at the time of reservation, or at least 48 hours notice before travel. We cater for vegetarians and most other requirements within reason and providing they are of a medical nature.
Is WiFi available?
No, due to the remoteness of the area we can not provide WiFi in our vehicles. This may also mean limited mobile reception throughout the day as well.
